Return Policy for SUPREMACY

At SUPREMACY, we are committed to providing our customers with the best possible shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind. Please read the following guidelines carefully:

Eligibility:

To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
Items such as perishable goods, intimate or sanitary items, hazardous materials, or personalized/customized items are not eligible for return.

Time Frame:
You have [X] days from the date of delivery to initiate a return.

Return Process:
To initiate a return, please contact our customer service team at [contact email/phone number] to request a Return Merchandise Authorization (RMA) number.
Once you have received your RMA number, securely package the item(s) along with the original packing slip or proof of purchase, and clearly mark the RMA number on the outside of the package.
Ship the item(s) to the address provided by our customer service team.

Refunds:
Upon receipt and inspection of your return, we will notify you via email of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
Please note that shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is due to an error on our part.

Exchanges:
If you wish to exchange an item for a different size, color, or variant, please contact our customer service team to arrange the exchange. Additional shipping charges may apply.
Damaged or Defective Items:

In the rare event that you receive a damaged or defective item, please contact our customer service team immediately for assistance. We will provide instructions on how to proceed with a replacement or refund.

Non-Returnable Items:
Certain items are non-returnable, including but not limited to gift cards, downloadable software, and final sale or clearance items. Please check the product description for any specific return restrictions.

Policy Updates:
We reserve the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase from SUPREMACY, you agree to comply with the terms and conditions of this return policy. If you have any questions or concerns regarding your return, please contact our customer service team for assistance.

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